Ordering
How do I place an order?
Add a product to your cart, select Checkout, enter your billing and delivery details, choose a payment method and confirm. You receive an order confirmation email immediately. See How to order for a step-by-step guide.
Do I need an account?
No. You can check out as a guest, or create an account to track orders and save your address.
Payment
Which payment methods do you accept?
Credit and debit cards through our secure card processor, and Interac e-Transfer. Details are on the Payment methods page.
Are prices in Canadian dollars?
Yes. All prices are in CAD. GST/HST and any applicable provincial tax are calculated at checkout from your delivery address.
Delivery & returns
Where do you deliver?
We sell within Canada. Delivery areas, rates and timelines are on the Shipping & delivery page.
Can I return a machine?
Yes, subject to our Returns & refunds policy.
Products
What warranty applies?
Each machine carries its manufacturer’s warranty. See the product page and our Warranty page.
Can you help me choose?
Yes — contact us with your job details.