Every machine we sell is new and covered by its manufacturer’s warranty. The coverage period and terms for each product are listed on its product page.
Making a claim
- Keep your order confirmation as proof of purchase.
- Register the product with the manufacturer where required.
- Contact the manufacturer’s authorised service network, or contact us and we will help you start the claim.
What warranties usually exclude
- Normal wear parts such as belts, blades, chains, spark plugs and filters
- Damage from stale fuel, incorrect oil or lack of maintenance
- Commercial use of products sold for residential use, where the manufacturer specifies this
Always refer to the manufacturer’s written warranty for exact terms.