{"id":12,"date":"2026-11-06T14:04:29","date_gmt":"2026-11-06T19:04:29","guid":{"rendered":"https:\/\/www.pulsegearinc.ca\/?page_id=12"},"modified":"2026-11-06T14:04:29","modified_gmt":"2026-11-06T19:04:29","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/www.pulsegearinc.ca\/fr\/returns-refunds\/","title":{"rendered":"Returns &#038; refunds"},"content":{"rendered":"<h2>Return window<\/h2>\n<p>You may return eligible items within <mark>[CONFIRM: number]<\/mark> days of delivery for a refund to the original payment method.<\/p>\n<h2>Condition<\/h2>\n<ul>\n<li>Items must be unused, with no fuel or oil added, and in the original packaging with all accessories and manuals.<\/li>\n<li>Machines that have been fuelled, started or used are not eligible for a change-of-mind return but remain covered by the manufacturer warranty.<\/li>\n<\/ul>\n<h2>How to start a return<\/h2>\n<ol>\n<li><a href=\"\/contact\/\">Contact us<\/a> with your order number and the reason for return.<\/li>\n<li>We send return instructions and, where applicable, a return authorisation.<\/li>\n<li>Once we receive and inspect the item, we issue the refund within <mark>[CONFIRM: number]<\/mark> business days.<\/li>\n<\/ol>\n<h2>Return shipping<\/h2>\n<p><mark>[CONFIRM: who pays return shipping, and any restocking fee]<\/mark><\/p>\n<h2>Damaged or incorrect items<\/h2>\n<p>If an item arrives damaged or is not what you ordered, contact us within <mark>[CONFIRM: number]<\/mark> days and we will arrange a replacement or refund at no cost to you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pulse Gear Inc. return and refund policy: return window, item condition, how to start a return and how refunds are issued.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":1,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":32,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages\/12\/revisions\/32"}],"wp:attachment":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}