{"id":29,"date":"2026-11-06T14:04:25","date_gmt":"2026-11-06T19:04:25","guid":{"rendered":"https:\/\/www.pulsegearinc.ca\/faq\/"},"modified":"2026-11-06T14:04:25","modified_gmt":"2026-11-06T19:04:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.pulsegearinc.ca\/fr\/faq\/","title":{"rendered":"Help &#038; FAQ"},"content":{"rendered":"<h2>Ordering<\/h2>\n<h3>How do I place an order?<\/h3>\n<p>Add a product to your cart, select Checkout, enter your billing and delivery details, choose a payment method and confirm. You receive an order confirmation email immediately. See <a href=\"\/fr\/how-to-order\/\">How to order<\/a> for a step-by-step guide.<\/p>\n<h3>Do I need an account?<\/h3>\n<p>No. You can check out as a guest, or create an account to track orders and save your address.<\/p>\n<h2>Payment<\/h2>\n<h3>Which payment methods do you accept?<\/h3>\n<p>Credit and debit cards through our secure card processor, and Interac e-Transfer. Details are on the <a href=\"\/fr\/payment-methods\/\">Payment methods<\/a> page.<\/p>\n<h3>Are prices in Canadian dollars?<\/h3>\n<p>Yes. All prices are in CAD. GST\/HST and any applicable provincial tax are calculated at checkout from your delivery address.<\/p>\n<h2>Delivery &#038; returns<\/h2>\n<h3>Where do you deliver?<\/h3>\n<p>We sell within Canada. Delivery areas, rates and timelines are on the <a href=\"\/fr\/shipping-delivery\/\">Shipping &#038; delivery<\/a> page.<\/p>\n<h3>Can I return a machine?<\/h3>\n<p>Yes, subject to our <a href=\"\/fr\/returns-refunds\/\">Returns &#038; refunds<\/a> policy.<\/p>\n<h2>Products<\/h2>\n<h3>What warranty applies?<\/h3>\n<p>Each machine carries its manufacturer\u2019s warranty. See the product page and our <a href=\"\/fr\/warranty\/\">Warranty<\/a> page.<\/p>\n<h3>Can you help me choose?<\/h3>\n<p>Yes \u2014 <a href=\"\/fr\/contact\/\">contact us<\/a> with your job details.<\/p>","protected":false},"excerpt":{"rendered":"<p>Answers about ordering, payment, Interac e-Transfer, delivery, returns, warranty and choosing power equipment at Pulse Gear Inc.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":0,"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pulsegearinc.ca\/fr\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}